Privacy Policy

1. Introduction

Welcome to postr ("I," "me," "my," or "the service"). This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you use my social media management platform and services (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with these policies and practices, please do not use the Service.

2. Information I Collect

2.1 Information You Provide

• Account Information: Email address, name, profile information
• Content: Social media posts, images, videos, and other content you create or upload
• Communications: Messages you send to postr, feedback, and support requests
• Payment Information: Billing details processed by secure third-party payment processors

2.2 Information I Collect Automatically

• Usage Data: How you interact with the Service, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Analytics Data: Performance metrics, error logs, and usage patterns
• Cookies and Tracking: Session cookies, preference cookies, and analytics cookies

2.3 Information from Third-Party Platforms

• Social Media Accounts: Profile information, followers, engagement metrics from connected platforms (X/Twitter, Instagram, TikTok, Threads, Bluesky, YouTube, etc.)
• Authentication Data: OAuth tokens and platform-specific identifiers
• Public Content: Publicly available posts and engagement data from your connected accounts

2.4 AI and Analytics Data

• AI Usage: Content prompts, generated content, AI model preferences, and usage statistics
• Analytics Data: Performance metrics collected via Google Analytics, PostHog, and Sentry
• Error Tracking: Technical logs and performance monitoring data via Sentry
• Behavioral Data: Feature usage patterns and user interactions via PostHog

3. How I Use Your Information

I use the information I collect to:

• Provide, maintain, and improve the Service
• Schedule and publish content to your connected social media accounts
• Generate analytics and insights about your social media performance
• Process AI-powered content generation, enhancement, and hashtag suggestions
• Track AI usage for billing and plan limit enforcement
• Process payments and manage your subscription via Stripe
• Monitor service performance and user behavior via analytics platforms
• Communicate with you about your account, updates, and support
• Personalize your experience and provide relevant features
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and protect the service
• Develop new features and improve the Service

4. Information Sharing and Disclosure

I do not sell your personal information. I may share your information in the following circumstances:

4.1 With Your Consent

I may share your information when you explicitly consent to such sharing.

4.2 Service Providers

I may share your information with trusted third-party service providers who assist me in operating the Service, including:

• Cloud hosting and storage providers (Firebase, Vercel)
• Database services (MongoDB)
• Payment processors (Stripe)
• Email service providers (Resend)
• AI model providers (OpenAI, X.AI for Grok models)
• Analytics and monitoring services (Google Analytics, PostHog, Sentry)

4.3 Social Media Platforms

I share content and data with connected social media platforms as necessary to provide the Service, in accordance with their respective APIs and terms of service.

4.4 Legal Requirements

I may disclose your information if required by law or in response to valid legal processes, including subpoenas, court orders, or government requests.

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

I implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication using Firebase Auth
• Regular security assessments and monitoring
• Access controls and employee training
• Secure API integrations with social media platforms

However, no method of transmission over the Internet or electronic storage is 100% secure. While I strive to protect your information, I cannot guarantee absolute security.

6. Data Retention

I retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account information is retained while your account is active
• Content and analytics data are retained for up to 2 years after account deletion
• Payment information is retained as required by financial regulations
• Legal and compliance data may be retained longer as required by law

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You can request access to your personal information and receive a copy in a portable format.

7.2 Correction and Updates

You can update your account information through your account settings or contact me to correct inaccurate information.

7.3 Deletion

You can request deletion of your personal information, subject to certain legal and operational requirements.

7.4 Opt-Out

You can opt out of certain communications and data processing activities through your account settings.

7.5 Exercising Your Rights

To exercise these rights, please contact me at support@minnerlabs.com. I will respond within 30 days of receiving your request.

8. Third-Party Social Media Platforms and AI Services

My Service integrates with various social media platforms including X (Twitter), Instagram, TikTok, Threads, Bluesky, YouTube, and others. When you connect your accounts:

• I access only the permissions you explicitly grant
• Each platform has its own privacy policy and terms of service
• You can revoke access at any time through your account settings
• I am not responsible for the privacy practices of these platforms

8.1 AI Services

The Service uses AI models from OpenAI and X.AI (Grok) for content generation and enhancement:

• Content prompts and generated content are processed by these AI services
• AI providers have their own privacy policies and data handling practices
• I do not store or control how AI providers process your data
• AI usage is tracked for billing and plan limit purposes

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. I ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Other legally recognized transfer mechanisms

10. Children's Privacy

My Service is not intended for children under 13 years of age. I do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided me with personal information, please contact me immediately.

11. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. I will notify you of any material changes by:

• Posting the updated policy on my website
• Sending you an email notification
• Providing in-app notifications

Your continued use of my Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

12. Contact

If you have any questions about this Privacy Policy or my privacy practices, please contact me: